Introduction to Refund Policy
At Madhu Guest House, a trusted option for comfortable stay in Netarhat Jharkhand, we follow a clear and transparent hotel refund and cancellation policy. This policy explains how refunds are handled for bookings made through our secure online hotel booking platform, ensuring a reliable and safe experience for every guest.
Cancellation and Refund Terms
Full Refund Policy
Cancellations made at least 48 hours before check-in are eligible for a full refund, excluding applicable transaction charges. This allows flexibility for guests planning a safe hotel stay in Netarhat.
Partial Refund Policy
Cancellations between 24 to 48 hours before check-in may receive a partial refund after deductions, helping manage availability for travelers searching for the best guest house in Netarhat.
No Refund Policy
Cancellations within 24 hours of check-in or no-shows are non-refundable. This ensures fair booking practices for instant hotel booking in Netarhat.
Special Booking Conditions
Non-Refundable Bookings
Some promotional offers and discounted deals under affordable hotel booking in Netarhat Jharkhand may be non-refundable. Guests should review booking terms carefully before confirmation.
Group Booking Policy
Refund policies for group bookings may vary depending on agreements. Guests are advised to confirm hotel booking terms and conditions in advance.
Early Check-Out
No refund will be provided for unused nights in case of early departure. Proper planning ensures a smooth hotel experience in Netarhat.
Booking Modifications
Reservation Changes
Booking modifications such as date changes are subject to availability and may include rate differences depending on season and demand.
Force Majeure Situations
In case of natural disasters, travel restrictions, or unforeseen circumstances, we may offer booking adjustments instead of refunds.
Contact and Refund Processing
Refund Timeline
Approved refunds are processed within 7 to 10 business days, depending on the payment method and banking procedures.
Payment Method
Refunds will be credited to the original payment source used during the online hotel reservation.
Contact Details
For any refund or booking-related queries, please contact us:
Hotel Name: Madhu Guest House
Address: Thana Road, Beside Hotel Pine, Netarhat, Birjiatoli, Jharkhand 835218
Email: hotelmadhunetarhat@gmail.com
Phone: +91 9341978686